Skip to content
This website uses cookies to help us understand the way visitors use our website. We can't identify you with them and we don't share the data with anyone else. Find out more in our privacy policy.

Key documents

The following key documents are available in order to assist our residents in maintaining and managing their tenancy using Stoll’s policies and procedures.

Our Allocations Policy and guidance notes are also available for new applicants.

If advice, assistance or more information is needed on any of the documents, please do not hesitate to contact a member of the Housing Team who will be happy to guide you through the documents.

Home Contents Insurance Scheme

Customer Service Charter

ICT Acceptable Use Policy – residents

Stoll Allocations Policy

Stoll Tenancy Policy

Safeguarding Adults Policy

Social Media Guidelines for Tenants

Fair Processing Notice – Tenants & Customers

Beneficiary Involvement and Consultation Policy

Beneficiary Involvement and Consultation Procedures

To find our Policies for other stakeholders at Stoll please follow the link below.

Policies


Estate Inspections

Inspections will be taking place at all Stoll sites on a monthly basis and we welcome resident input into what we can do to improve the Estate.


You can also contact us using the form below: